Effective Date: 05/26/2024

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Information We Collect

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Personal Information: We may collect personal information that you voluntarily provide to us when you:

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• Register or create an account on our website.

• Make a purchase or inquire about our services.

• Subscribe to our newsletter or request marketing communications.

• Contact us via email, phone, or our contact form.

This personal information may include your name, email address, phone number, billing address, and payment information.

Non-Personal Information: We may also collect non-personal information about you automatically when you visit our website, such as:

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• IP address

• Browser type and version

• Operating system

• Pages you view and the links you click

• Referring website

• Date and time of your visit

How We Use Your Information

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We use the information we collect in various ways, including to:

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• Provide, operate, and maintain our website and services.

• Process and manage your orders, transactions, and payments.

• Communicate with you, including responding to your inquiries and sending updates.

• Send you marketing and promotional communications (you can opt-out at any time).

• Improve our website, products, and services.

• Monitor and analyze usage and trends to enhance user experience.

• Protect against fraudulent transactions and ensure the security of our website.

Legal Basis for Processing Personal Information

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We process your personal information under the following legal bases:

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• Consent: You have given clear consent for us to process your personal information for a specific purpose.

• Contract: Processing your information is necessary for a contract you have with us, or because we have asked you to take specific steps before entering into a contract.

• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

• Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your interests and fundamental rights do not override those interests.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described below:

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• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and web hosting. These providers are bound by confidentiality agreements and are only permitted to use your information in accordance with our agreements.

• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Your Rights

Under the GDPR and the Data Protection Act 2018, you have the following rights:

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• Access: You have the right to request access to the personal information we hold about you.

• Rectification: You have the right to request that we correct any inaccuracies in your personal information.

• Erasure: You have the right to request that we delete your personal information under certain conditions.

• Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.

• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to have that information transmitted to another controller.

• Object: You have the right to object to the processing of your personal information under certain conditions.

• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

Cookies and Tracking Technologies

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We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal information, to the United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with the effective date. Your continued use of our website and services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

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If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

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Email: contact@epatinnov.com

Address: EPAT INNOVATIVE 71-75 Shelton Street Covent Garden London, WC2H 9JQ UNITED KINGDOM

Thank you for trusting EPAT INNOVATIVE with your information. We value your privacy and are committed to protecting it.